Which camp you belong in comes down to how many printers you run, how many people share them and how much control you want.

In the RTO vs RPO comparison, your recovery time objective (RTO) is the longest a system can stay offline before the outage starts to hurt the business, and your recovery point objective (RPO) is how far back in time your restored data is allowed to be.

To set up scan to email, you give your copier the details of an outgoing mail server (SMTP): the server address, the port, the encryption type and a sign-in method your email provider still accepts. Then you send a test scan to an inside and an outside address to prove it works.

This guide shows you how to tell which part is actually at fault and what to check before you place an order.

A print assessment is a structured look at every printer, copier and scanner in your office: how many there are, how many pages each one produces, what they cost to run and how your staff actually use them.

That works right up until the person holding it all together moves on, or an email account gets hijacked during the year-end giving campaign. A managed plan puts that knowledge in the hands of a team that stays.